Responsibilities: - Work with diverse stakeholders to expand data science discipline into the business application spectrum, driving successful Data Science projects. - Undertake data-related projects, identifying appropriate business problems and developing feasible Data Science solutions. - Initiate and lead innovative data science proof-of-concepts, leveraging cloud capability to develop cutting-edge data-driven AI models (e.g. ML, LLM/ Document Understanding). -

Responsibilities: 1. Ensure AXA Group’s Risk Management Standards, policies and frameworks, are established and followed accordingly with appropriate adaption to AXA HK’s operating condition, if needed   2. Support the Audit Risk & Compliance Committee (ARCC) and Board Risk Committee on all General Insurance (GI) risk related matters, both technically and logistically   3. Support the GI Risk team in establishing and ensuring an effective 2nd line of...

Responsibilities:   - To execute business critical product or non-product projects within Life & Health Insurance Office on time, within budget and according to the agreed quality plan. - To facilitate definition of business cases for new projects which will enable the channels to meet its strategic goals - Support to deliver complex and large scale programs / projects - Ensure project outcomes and objectives are aligned to company strategy - Maintain oversight on project delivery, ensure all the issues are resolved and risks are mitigated in timely manner - Define and document communications plan with all levels including C-suites - Assist Project Sponsor in developing a business case where the business...

Responsibilities: - Support the Team Head of Corporate Compliance - Provide sound advice to business units in relation to data privacy, FATCA/CRS and outsourcing. - Provide support in regulatory/compliance related matters e.g. new requirement implementation, regulatory breach/compliant - Review and...

Responsibilities:   - Establish sound investment accounting process to report and analyse investment results (including derivatives) timely and accurately; - Ensure compliance with accounting standards and relevant regulatory requirements; - Being able to report under various accounting bases for all investment assets under companies’ books; provide required management information; - Follow up any issues and questions with custodian and fund managers; - Deal with auditors to ensure no major issues; - Deal with custodian to ensure the services quality - Support new investment mandates, new investment managers and new investment initiatives (including derivatives) by establishing sound operating process with...

Responsibilities: - Support team leader for agency engagement, communication, events coordination, training, recruitment, and ad hoc tasks. - Implement KPI specific business plans to achieve business goals. - Implement corporate business initiatives and provide business support for the excellence of agency business. - Analyze business data to assist in formulating business strategies. - Provide timely, accurate, and adequate agency operation support, including but not limited to enquiry & appeal handling, agency visit PPT deck design, etc. - Participate and engage in events and KPI-related projects assigned by the immediate manager to contribute to agency business development. - Perform other responsibilities and duties...

Responsibilities: - Assist the Team Leader in agency engagement activities, communication efforts, event coordination, training, recruitment, and other ad hoc tasks as required - Develop and implement KPI-specific business plans to achieve organizational objectives - Execute corporate business initiatives and provide comprehensive support to enhance agency operations - Conduct analysis of business data to inform and shape effective business strategies - Deliver prompt, accurate, and comprehensive operational support for the district, including handling inquiries and appeals, as well as creating presentation materials for district visits - Actively participate in events and KPI-related projects assigned by the...

Responsibilities:     The role works with other security managers in the team and reports to the Chief Security Officer. The Security team is responsible for the organization’s information security, cyber resilience, and operational resilience. The candidate should possess proven experience in information security with sound technical knowledge, and exposure on security governance, assurance and/or security risk management.   The candidate are required to comply with group security standards and regulatory...

Responsibilities: - Handle distributor enquiry on aspect of Underwriting, Policy Administration and Claims - Provide excellent end to end service with positive customer mindset - Manage large amounts of inbound and outbound calls from sales channel in a timely manner, including counter service if job rotated - Identify distributors’ needs, clarify information, research every issue and providing solutions - Build sustainable relationships and engage distributors by taking the extra mile - Anticipate escalation and take over calls when needed - Keep management informed on issues and problems - Prepare monthly/ annual results and performance reports  

This position will support actuarial pricing activities for General Insurance products within AXA Hong Kong. The candidate will have the opportunity to contribute to the pricing strategy of the number 1 P&C insurer in Hong Kong through various highly technical & analytical tasks. The candidate will work with a young, dynamic and competitive actuarial team in the market. It is an exciting opportunity to learn about the existing actuarial practices, and to face the challenges of an important and growing business in Hong...

Responsibilities: - Support to deliver complex and large scale programs / projects - Ensure project outcomes and objectives are aligned to company strategy - Maintain oversight on project delivery, ensure all the issues are resolved and risks are mitigated in timely manner - Define and document communications plan with all levels including C-suites - Assist Project Sponsor in developing a business case where the business rationale is clearly understood and defendable - Establish, lead and motivate the project team to carry out all project tasks and deliverables according to agreed timelines and costs estimation - Enroll and encourage project stakeholders to provide support and involvement required to ensure a project’s...

Responsibilities: - To design and revamp the training curriculum for new agents, experienced agents and agency managers with materials to meet the AXA culture and business goal. - To identify training needs & results analysis. - To develop and deliver the agency training programs in different aspects, investment-linked, business operation and agency management. - To keep the training content & training methodologies updated so as to maintain high quality of training for sales channels. - To assist in coaching and monitoring the training team development. - To monitor various training projects. - To monitor the CPD accreditation and CPD programs  

Responsibilities: - Lead the sub-team of business analysts to ensure quality of timeline, cost, system development and business solutions - Prepare/Review business requirement specification (BRS) and functional specification (FS) - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Bridge the gap between business users and solution architects and IT by conducting business. - Supervise and provide coaching to Business Analyst, establish and build the Business Analysis capability to provide better value added to business. - Evaluate solution options in terms of effective, cost, timeline and quality - Conduct / Coordinate the communications, review the plan and the execution for...

Responsibilities: - Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with...

  Role and Responsibilities:   - Manage medium-scale of agency portfolios and maintain strong relationships and rapport with agents through frequent interaction

Responsibilities: 1. Ensure AXA Group’s Standards & Policies on Life & Savings and Health Business are in compliance and followed accordingly with appropriate adaption to AXAHK’s operating condition, if needed. 2. Support Local Audit, Risk and Compliance Committee on all life & savings and health risk related matters, both technically and logistically. 3. Support Life, Health and Financial Risk Director in ensuring an effective 2nd line of defense by providing technical 2nd opinion on: - Life and Health Insurance assumptions for reporting under Solvency II, EEV, NBV, IFRS and local statutory reserving etc - Appropriate risks identification in new product pricing and facilitate the...

Responsibilities: - Assist Team Manager to handle product development, administrative enhancements and production support on behalf of end-users within COO Division - Work with Product, Actuarial, Marketing and Program Office on behalf of end-users on projects - Develop / modify operation workflow & procedures - Gather requirements to produce Business Requirements Specification (BRS) - Review IT documents such as Functional Specifications to ensure alignment of user requirements between IT and end-users - Execute User Acceptance Tests and Implement Verification Test - Product new product / system training, demonstration, walkthroughs configurations and testing of application systems - Support end users after...

Responsibilities: - Assess and approve claims within company guidelines. - Monitor and control daily operations of claims investigation to ensure smooth processing. - Meet service turnaround time and achieve claims SLA. - Handle enquiries from distribution enquiry team, customer enquiry team, and customer complaint team. - Assist in reviewing workflow and implementing continuous claims process improvement. - Compile regular management reports on claims activities. - Conduct training sessions to develop the skills of colleagues and TPA.

Responsibilities:   Medical Case Management - Handle enquiries and help the members through various communication channels (Hotline, Email, Webchat, voice, fax, electronic including email and instant messaging) using the high level of customer service and nursing expertise - Collaborate and liaise with relevant stakeholders (Hospital providers, specialists, internal counterparts and back office) to provide the high quality and cost-effective interventions and for...

Responsibilities: - Collaborate with diverse stakeholders to integrate data science practices across business applications, ensuring successful delivery of data science projects. - Undertake data-related initiatives by identifying key business challenges and crafting viable data science solutions, particularly in areas such as Claim Fraud-Waste-Abuse detection and Datamart development. - Execute big data analytics processes, handling large datasets from various sources, including...

Responsibilities: - Work on the regular production of participating fund valuation and dividend recommendation - Report and analyse P&L, manage and ensure the capital adequacy of participating fund - Provide expert support and detailed analyses to help both internal and external stakeholders in different aspects of the participating fund management, such as operation, new product design, strategic asset allocation review and financial reporting of participating business - Ensure compliance to regulations and guidelines - Identify and implement process improvement - Maintain proper documentation of data, methodology and processes. - Supervise and develop junior...

Responsibilities: - Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project - Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects and campaigns - Conduct market research & competitor analysis on the digital journeys available - Provide recommendations based on the analytical data, market...

Responsibilities:   - Assist AXA HK Head of Investment in managing the company’s private market investments, across various asset classes such as private equity, private debt, real estate & infra. - In addition to gaining valuable experience across the private asset complex, the selected candidate will have opportunities to gain exposure to liquid equity & debt strategies, as well as sophisticated derivative strategies. - Perform regular performance review (including due diligence) on existing investment strategies and fund managers. - Provide critical analysis related to private investment strategies and assess...

Responsibilities: - Regularly assess and update the local underwriting guidelines in accordance with the group and local underwriting strategy, evolving market trends and data-driven insights to align with business objective and strategic plan - Develop and implement underwriting initiatives aimed at driving profitable growth and enhancing underwriting discipline - Coordinate and support the review exercises in the areas of Audit, Risk Management, and Compliance to ensure that AXA Hong Kong's General Insurance underwriting practices and operations comply with the requirements of the applicable AXA group & local policies and regulations - Support the underwriting authority delegation process, ensuring proper documentation and maintenance...

Responsibilities: - Assist in the review and analysis of compliances policy and procedures - Support Compliance team in conducting in regulatory/compliance related matters e.g., requirements implementation, regulatory breach/compliant - Help prepare reports and documentation in relation to data privacy, FATCA/CRS and outsourcing. - Support staff training on related matters e.g. prepare training...

Responsibilities: - Assess and approve claims within company guidelines. - Monitor and control daily operations of claims investigation to ensure smooth processing. - Meet service turnaround time and achieve claims SLA. - Handle enquiries from distribution enquiry team, customer enquiry team, and customer complaint team. - Assist in reviewing...

Responsibilities: - Assess and approve claims within company guidelines and policies. - Conduct thorough and timely claims investigations to ensure accurate decision-making. - Maintain close communication and follow up with health providers, hospitals, and investigators involved in the claims process. - Ensure service turnaround time is met and claims SLA targets are achieved. -

Responsibilities: - Developing comprehensive project plans, monitor project progress, proactively identify, and address any potential obstacles and ensure project executions are on time, within budget and in good quality. - Collaborate with cross-functional teams including business stakeholders across various functions, vendor, and IT to ensure alignment in user expectations and a smooth communication throughout the entire project life cycle. - Plan, manage and execute change activities for smooth project roll out. - Drive and define opportunities to improve operation efficiency in support of strategic initiatives. - Provide support to management in project governance and evaluation of project outcomes to share...

Responsibilities:   Expertise in operational risk, information and IT risk, risk transformation, internal control framework enhancement, and testing quality will be instrumental in maintaining a robust risk management framework.   The key accountabilities and responsibilities

Responsibilities: - Supervise and coach team members in daily operation for policy issuance - Prepare Policy Documents, issue Billing with planned service standard - Monitor team performance, provide feedback and support to achieve performance target - Assist in handling quality inquiry to internal departments and resolve daily operation issues and follow up to meet customers’ expectation - Prepare the Management and Financial reports  - Participate in projects as assign and perform UAT - Ensure quality work output and accuracy Qualifications: - At least 3-5 years’ relevant work experience, preferable in EB policy...

Responsibilities:   - Design, develop and implement various initiatives to support different line of business (Life, Health, P&C and Employee Benefit), including : -

Responsibilities: - Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project - Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects and campaigns - Conduct market research & competitor analysis on the digital journeys available - Provide recommendations based on the analytical data, market research for the UI / UX - Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for digital projects - Elicit requirements by understanding business rationale, document requirements, process maps, user journeys, user stories for development,...

Responsibilities: -

Major Role Responsibilities:  - Conduct regular market comparison for key lines of business focusing on benefit levels, premium levels and customer journey, and share an updated view on...

Job Responsibilities: - Handle Motor claims involving litigation and direct settlement with insured parties with delegated authority according to company policies - Ensure legitimate claims are assessed properly and timely in accordance with policy conditions by providing technical expertise - Develop and maintain good client relationships with insurer, intermediaries, service providers and the general public - Set up strategy with pro-active and costs effective approach on claims handling - Perform regular claims reviews and ad-hoc projects when required - Achieve optimum levels of customer service through improved claims outcomes, reduced claims costs and managing of service providers - Provide information and feedback on...

Responsibilities: - Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with business users - Review functional specification (FS), liaise with business and IT to facilitate alignment of understanding of requirements - Lead to conduct and control system testing, coordinating, planning and participating in User Acceptance Testing (UAT) and Implementation Verification Testing (IVT) for system...

Responsibilities: - Assist and participate in the project tasks, gather the requirements, understand the business requirements, review the functional specifications - Responsible for supporting system testing, coordinating, planning and participating in User Acceptance Testing (UAT) and Implementation Verification Testing (IVT) for system enhancement - Prepare ad-hoc analysis regarding business monitoring and experience study - Support the production fix, communicate with different parties, understand the system behaviors, correct the data from systems, etc.   Qualifications: - University graduate in Information System, Computer Science, Mathematics, Statistics, or...

Responsibilities: - Lead the delivery of a large-scale programs by demonstrating effective communication and collaboration with cross-functional teams and stakeholders at all levels, including C-suite executives. - Contribute the development and implementation of strategic plans, monitor performance, and assist in issue resolution, and the mitigation of risks including...

Job Responsibility: To support the reinsurance for EB portfolio and establish an overall reinsurance strategy to achieve the ambition in EB market. Given the continued expansion of the Inward RI business (a recent extension to another Banca channel), this new HC will act as subject matter expert to deliver more efficient handling of EB RI...

Opportunities: - Join the Data Science team at one of the largest insurance companies in the world. - Collaborative Environment: Work with various business units to leverage AXA's data and create impactful Data Science solutions. - Technical Flexibility: Build and implement state-of-the-art Data Science solutions to address diverse business problems. -

Business Rationale for Recruitment 

Responsibilities: - Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project - Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects and campaigns - Conduct market research & competitor analysis on the digital journeys available -

Responsibilities: - Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with...

Responsibilities: - Be the key contributor in product development project to ensure successful product launch and implementation - Supporting the quality of all kinds of writing and editing prepared by the team, including but not limited to product materials and presentations - Coordinating with different parties and contributing to effective internal and external communication -

Responsibilities: - Responsible for contacting the existing customers to identify the reasons of policy termination and lapsation and provide feasible solutions to retain the policies (No cold call is required) - Provide follow up services to customers for policy retention such as explaining the plan feature, informing about the policy notification, and providing guidance on policy changes - Resolve customers’ enquiries including soft complaints and escalated from CCA in a timely and professional manner  - Meet service turnaround time and achieve Team monthly & yearly KPIs - Adhere to company standards and guidelines to deliver...

Responsibilities: - Ensure the payrolls for channels are performed accurately and on timely manner - Handle various compensation packages validation manually and independently - Calculate and review compensation adjustments - Respond to distributors’ and IRD enquiries -

Responsibilities: - Handle in-bound queries and provide one-stop solutions for users through calls, emails, whatsapp, walk-in - Deliver and arrange roadshow for agencies / Swiss Privilege / Brokers based on business needs to promote usages / new functions / benefits of various digital platforms - Assist in collecting user feedbacks on digital platforms all the time for continuous development / enhancement - Assist in preparing and reviewing training materials and coordinating the training with agency training department - Proactive in probing / observing end users behavior and identify user needs for transforming the digital platform to better...

Responsibilities:   - Provide independently business analysis service and/or process review to support business initiatives/project execution and/or operations production system related issues - Lead the collection analysis and/or documenting business needs and requirements in a complex environment and/or small-medium scale projects - Eliciting requirements and lead the requirement discussion - Analyze requirements and collect all requirements and document processes. - Liaise with end-users and IT delivery partners to facilitate alignment of understanding of requirements between business and...

Responsibilities:   Accountabilities: Planning -

Responsibilities: - Acting as a scrum master to the Scrum team by ensuring the team adheres to the Agile methodology - Please Manage large scale digital projects - Responsible for the coaching...