Responsibilities:

• Design, develop and implement various initiatives to support different line of business (Life, Health, P&C and Employee Benefit), including :
• Customer campaigns
• Sales tools
• Loyalty programme
• Customer events & seminars
• Joint partnerships
• Develop segment specific programme to generate new business and leads. Support channels in launching segment specific initiatives
• Leverage on CRM platform to formulate customer cross-sell/ up-sell strategy across AXA business lines with the objective to deepen customer wallet share and generate new business riding on customer life cycle / customer life stages  / customer segmentation
• Develop , implement and track customer cross-selling campaigns to grow customer value and maximise sales for multi-distribution channels
• Develop strategies to generate new prospects via different marketing campaigns to drive new business
• Develop sales tools in supporting channels on selling
• Manage sales and marketing budget for different initiatives
• Development the sponsorship strategy and implement different kind of sponsorship campaigns/events such as concert sponsorships
• Develop people through coaching and empower the team to achieve the common goals

Qualifications:

• University graduate or equivalent
• 10 years of relevant working experience
• Understand the unique business needs of various distribution channels and customer segments
• Relevant experience in strategic planning and campaign/event/sponsorship implementation
• Able to work under stress and tight timeline
• Strong communication and interpersonal skills
• Excellent project management skill
• Passionate, high motivation and result-oriented
• Open-minded and creative
• A good team leader and team player

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).