Responsibilities:                         Qualifications:            

Responsibilities:   - Support in different anti-bribery and corruption ("ABC") and AML related projects - Ensure projects are implemented in accordance with defined timeline and compliance with group and local regulatory requirements - Recommend changes to ABC and AML procedures to increase effectiveness of compliance programs - Review and update ABC, AML and sanctions policies and procedures to reflect changes made by regulators and Group Compliance - Provide ABC, AML and sanctions related advice to business...

Responsibilities: - Act as a Business Analyst and Production Support for Healthbuzz and other operational systems, and serve as Product Owner in Scrum Team - Handle incidents and production defects impacting operations, designing workarounds to minimize disruptions - Propose and implement remedy actions as needed, negotiating fix designs and implementation plans - Ensure QC control on fix including RCA and UTR review, UAT, BVT, IVT. etc. - Coordinate Month end and Year End Arrangement, including  online/offline schedule and ATP process adjustment, etc., and regulatory reporting and handling such as Levy, CRS, FATCA, Data retention, etc. - Demonstrate up-to-date expertise in Insurance domain and apply this to the execution...

Responsibilities: - Provide E2E payment service to agency/customer with strong customer mindset - Handle premium collection (including cash, card and cheque payment, direct bank in...) - Perform verification and AML review (such as large payment transactions) - Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purpose - Resolve enquiry related to payments with our agency/customer by all means (e.g. counter, email) -

Responsibilities:       Job Description: The Strategic Development Manager will serve as a strategic advisor and counsel to leaders in Chief Operating Office, assuming day-to-day responsibility for strategic projects and reinforcing cross-departmental collaboration to enable business success.

Responsibilities: - Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project - Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects and campaigns - Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for digital projects - Work on gathering requirements by understanding business rationale, document requirements, process maps, user journeys, user stories for development, collaboration with analytics team for application activity tracking - Work with UI / UX team to define the wireframes & prototype, review & finalize the...

Responsibilities:     The Talent Acquisition Assistant Manager is responsible for overseeing the complete recruitment process to effectively address the hiring needs of AXA Hong Kong. This role provides professional consultative support to hiring managers, ensuring the delivery of a comprehensive and value-driven talent acquisition service.   KEY...

Responsibilities: - Lead and facilitate the implementation of product development projects, including discussions on system enhancements, user acceptance testing (UAT), and business validation testing (BVT) - Maintain an organized and comprehensive library of policy documents and product wording to support effective product management and compliance - Assist in conducting thorough market research and competitor analysis to identify new product opportunities and optimize digital onboarding practices. Leverage advanced AI tools and technology to enhance research efficiency and accuracy - Support the daily operations of the team by sharing regular updates on market trends, managing vendor relationships, and...

Responsibilities: - Conduct security risk assessment and prepare report on information security, AI Security, third-party security, Outsourcing services. - Deliver initiatives to ensure compliance with the Group’s security framework, ISO27001 standards, and regulatory security requirements (e.g., GL20). - Monitor and regularly report KPIs & KRIs to stakeholders and track the action for KRIs & KPIs falling beyond predefined thresholds. -

  Role and Responsibilities: - Provide sales, training and marketing supports to HNW distribution channels including brokers and agency - Develop and strengthen relationship with distribution partners and their referral sources to achieve agreed business plans - Facilitate sales and case management with internal and external parties - Ensure full compliance with all applicable rules, guidelines, regulations in HNW sales and distribution           Qualifications and Requirements: - University degree or above - 8 to 10 years related insurance experience focusing on HNW business development, corporate sales, or...

Responsibilities: - Assist the team to achieve target for the company’s share of voice in the local media landscape and strengthen AXA’s brand image through active exploration of relevant media angles across different business lines. - Monitoring media coverage to ensure all company’s key messages are delivered to our target audience successfully. - Assist the team to develop press materials including but not limited to press releases, and as well as organize media events...

Responsibilities:   Regular Duty - Prepare the STR report. - Support the Anti-Money Laundering (“AML”) and Sanction function, e.g. provide advisory to business on all AML matters and etc. Ensure that they are in full compliance with local, Group and regulatory requirements. - Ensure relevant Compliance Manuals and Policies are updated according to current legislative,...

Responsibilities: - Develop and execute branding strategies that align with new marketing initiatives - Manage marketing communications, branding, and promotional functions - Create and implement strategies and programs for various marketing campaigns, including the development of marketing materials and promotional events - Ensure compliance with company guidelines and policies in the preparation of marketing materials and event delivery - Prepare comprehensive reports and presentations for senior management, analyzing marketing performance and campaign effectiveness   Qualifications: - Bachelor’s degree in Brand & Marketing, Public...

Responsibilities: - Handle Personal Accident claims independently - Assist in the handling of a portion of Home claims - Support in some Travel claims cases whenever there is a volume surge - Participate in User Acceptance Testing (UAT) for Retail claims - Serve as a backup for monitoring daily payment flow and arranging re-submission to bank for any error transaction identified - Collaborate in the development and implementation of office automation initiatives for claims team   Qualifications: - University graduate, preferably with a background in general insurance; fresh graduates are also welcome - Strong command of written English and...

Responsibilities:   The CRM Marketing Senior Manager will serve as the functional head for the CRM Marketing Team. This role will support the Customer Strategy and Insights Director in the following areas: - Developing and implementing the CRM Marketing Strategy to enhance customer engagement through proactive communication and marketing automation. The role will also focus on expanding cross-selling and upselling opportunities across all lines of business. - Managing the CRM Platform to facilitate targeted engagement communications through email, SMS, and push notifications via Salesforce Marketing Cloud (SFMC). - Driving the growth of the active customer base and ensuring the retention of existing customers. - Developing a...

At AXA, we are committed to driving innovation and efficiency through the strategic adoption of data and AI technologies. As part of our new strategic plan, we aim to embed a data-driven culture across the organization, enabling teams to unlock value and achieve collective success through collaboration and transformational initiatives.   Purpose: The Data Business Partner Delivery Manager is a pivotal role that bridges the gap between business objectives and data-driven solutions. This position is focused on fostering a data and AI adoption and empowerment, driving project delivery, and ensuring that the use of data and AI translates into tangible business value.   Mission Description: The primary mission of...

Responsibilities: - Assist in the development and execution of recruitment strategies to attract qualified candidates for agency positions - Coordinate and schedule interviews between AXA Prime Blue candidates and managers - Maintain and update databases and records to ensure accurate tracking of candidates and recruitment metrics - Collaborate with the marketing team to create recruitment materials and campaigns that highlight the benefits of working with the agency - Conduct market research to identify trends and best practices in agency recruitment - Assist in organizing...

2025 AXA Corporate Internship Program - AXPLORER Join our award-winning summer internship programme, where you will embark on a 10-week journey, gaining hands-on experience within a specific business function. This opportunity will enhance your understanding of the insurance sector and equip you with the essential skills to thrive in this dynamic field.     We invite applications from candidates interested in the departments below: -

Responsibilities: - Prepare commentaries on various business and finance reports - Prepare monthly GWP analysis and commentaries, and profitability monitoring - Support monthly deliverables, including financial dashboards, profitability, Monthly Business Review and other reports - Monitor trends and gaps vs targets - Prepare financial projections for P&C and Employee Benefits ("EB") Business Units - Contribute to Strategic Plan (SP) financial projection and quarterly forecasting - Collect input from different parties including, business teams, accounting teams and actuarial teams for necessary input in carrying out SP projection and forecasting - Validate, challenge and...

Responsibilities: - Develop and document business requirements, user story, process workflows, risk, timeline and communications plans for projects - Establish, lead and motivate the project teams to carry out all project tasks and deliverables according to agreed time and cost estimates - Influence project stakeholders to provide support and inputs required to ensure projects’ success - Chair and facilitate project status/design meetings including brainstorming, decision making and issue resolution - Perform project closure including closure of project cost accounts, storage of project files and post implementation reviews - Communicate with all project stakeholders on project progress,...

2025 AXA Corporate Internship Program – AXPLORER Join our award-winning summer internship programme, where you will embark on a 10-week journey gaining hands-on experience within a specific business function. This opportunity will enhance your understanding of the insurance sector and equip you with the essential skills to thrive in this dynamic field.   Programme Duration:  -

2025 AXA Corporate Internship Program – AXPLORER Join our award-winning summer internship programme, where you will embark on a 10-week journey gaining hands-on experience within a specific business function. This opportunity will enhance your understanding of the insurance sector and equip you with the essential skills to thrive in this dynamic field.   Programme Duration:  - From 9 June 2025 to 15 August 2025 (10 weeks full time...

Responsibilities: - Work with diverse stakeholders to expand data science discipline into the business application spectrum, driving successful Data Science projects. - Undertake data-related projects, identifying appropriate business problems and developing feasible Data Science solutions. - Initiate and lead innovative data science proof-of-concepts, leveraging cloud capability to develop cutting-edge data-driven AI models (e.g. ML, LLM/ Document Understanding). -

2025 AXA Corporate Internship Program – AXPLORER Join our award-winning summer internship programme, where you will embark on a 10-week journey gaining hands-on experience within a specific business function. This opportunity will enhance your understanding of the insurance sector and equip you with the essential skills to thrive in this dynamic field.   Programme Duration:  -

2025 AXA Corporate Internship Program – AXPLORER Join our award-winning summer internship programme, where you will embark on a 10-week journey gaining hands-on experience within a specific business function. This opportunity will enhance your understanding of the insurance sector and equip you with the essential skills to thrive in this dynamic field.   Programme Duration:  -

2025 AXA Corporate Internship Program – AXPLORER Join our award-winning summer internship programme, where you will embark on a 10-week journey gaining hands-on experience within a specific business function. This opportunity will enhance your understanding of the insurance sector and equip you with the essential skills to thrive in this dynamic field.   Programme...

Responsibilities: - Support team leader for agency engagement, communication, events coordination, training, recruitment, and ad hoc tasks. - Implement KPI specific business plans to achieve business goals. - Implement corporate business initiatives and provide business support for the excellence of agency business. - Analyze business data to assist in formulating business strategies. - Provide timely, accurate, and adequate agency operation support, including but not limited to enquiry & appeal handling, agency visit PPT deck design, etc. - Participate and engage in events and KPI-related projects assigned by the immediate manager to contribute to agency business development. - Perform other responsibilities and duties...

Responsibilities: - Assist the Team Leader in agency engagement activities, communication efforts, event coordination, training, recruitment, and other ad hoc tasks as required - Develop and implement KPI-specific business plans to achieve organizational objectives - Execute corporate business initiatives and provide comprehensive support to enhance agency operations - Conduct analysis of business data to inform and shape effective business strategies - Deliver prompt, accurate, and comprehensive operational support for the district, including handling inquiries and appeals, as well as creating presentation materials for district visits - Actively participate in events and KPI-related projects assigned by the...

Responsibilities:     The role works with other security managers in the team and reports to the Chief Security Officer. The Security team is responsible for the organization’s information security, cyber resilience, and operational resilience. The candidate should possess proven experience in information security with sound technical knowledge, and exposure on security governance, assurance and/or security risk management.   The candidate are required to comply with group security standards and regulatory...

Responsibilities: - Handle distributor enquiry on aspect of Underwriting, Policy Administration and Claims - Provide excellent end to end service with positive customer mindset - Manage large amounts of inbound and outbound calls from sales channel in a timely manner, including counter service if job rotated - Identify distributors’ needs, clarify information, research every issue and providing solutions - Build sustainable relationships and engage distributors by taking the extra mile - Anticipate escalation and take over calls when needed - Keep management informed on issues and problems - Prepare monthly/ annual results and performance reports  

Responsibilities: - To design and revamp the training curriculum for new agents, experienced agents and agency managers with materials to meet the AXA culture and business goal. - To identify training needs & results analysis. - To develop and deliver the agency training programs in different aspects, investment-linked, business operation and agency management. - To keep the training content & training methodologies updated so as to maintain high quality of training for sales channels. - To assist in coaching and monitoring the training team development. - To monitor various training projects. - To monitor the CPD accreditation and CPD programs  

Responsibilities: - Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with...

  Role and Responsibilities:   - Manage medium-scale of agency portfolios and maintain strong relationships and rapport with agents through frequent interaction

Responsibilities: - Assess and approve claims within company guidelines. - Monitor and control daily operations of claims investigation to ensure smooth processing. - Meet service turnaround time and achieve claims SLA. - Handle enquiries from distribution enquiry team, customer enquiry team, and customer complaint team. - Assist in reviewing workflow and implementing continuous claims process improvement. - Compile regular management reports on claims activities. - Conduct training sessions to develop the skills of colleagues and TPA.

Responsibilities: - Work on the regular production of participating fund valuation and dividend recommendation - Report and analyse P&L, manage and ensure the capital adequacy of participating fund - Provide expert support and detailed analyses to help both internal and external stakeholders in different aspects of the participating fund management, such as operation, new product design, strategic asset allocation review and financial reporting of participating business - Ensure compliance to regulations and guidelines - Identify and implement process improvement - Maintain proper documentation of data, methodology and processes. Requirements:

Responsibilities: - Assess and approve claims within company guidelines and policies. - Conduct thorough and timely claims investigations to ensure accurate decision-making. - Maintain close communication and follow up with health providers, hospitals, and investigators involved in the claims process. - Ensure service turnaround time is met and claims SLA targets are achieved. -

Responsibilities: - Developing comprehensive project plans, monitor project progress, proactively identify, and address any potential obstacles and ensure project executions are on time, within budget and in good quality. - Collaborate with cross-functional teams including business stakeholders across various functions, vendor, and IT to ensure alignment in user expectations and a smooth communication throughout the entire project life cycle. - Plan, manage and execute change activities for smooth project roll out. - Drive and define opportunities to improve operation efficiency in support of strategic initiatives. - Provide support to management in project governance and evaluation of project outcomes to share...

Responsibilities: - Respond to inbound inquiries from Business Partners promptly and professionally - Conduct basic underwriting assessments, particularly for commercial business, in collaboration with Business Partners - Deliver exceptional service and immediate support to Business Partners to foster strong relationships - Manage ad hoc requests independently and efficiently - Provide sales support to the team to enhance overall performance and client satisfaction   Qualifications: - Diploma or Higher Diploma in any...

Responsibilities: - Supervise and coach team members in daily operation for policy issuance - Prepare Policy Documents, issue Billing with planned service standard - Monitor team performance, provide feedback and support to achieve performance target - Assist in handling quality inquiry to internal departments and resolve daily operation issues and follow up to meet customers’ expectation - Prepare the Management and Financial reports  - Participate in projects as assign and perform UAT - Ensure quality work output and accuracy Qualifications: - At least 3-5 years’ relevant work experience, preferable in EB policy...

Responsibilities:   - Design, develop and implement various initiatives to support different line of business (Life, Health, P&C and Employee Benefit), including : -

Job Responsibilities: - Handle Motor claims involving litigation and direct settlement with insured parties with delegated authority according to company policies - Ensure legitimate claims are assessed properly and timely in accordance with policy conditions by providing technical expertise - Develop and maintain good client relationships with insurer, intermediaries, service providers and the general public - Set up strategy with pro-active and costs effective approach on claims handling - Perform regular claims reviews and ad-hoc projects when required - Achieve optimum levels of customer service through improved claims outcomes, reduced claims costs and managing of service providers - Provide information and feedback on...

Responsibilities: - Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with business users - Review functional specification (FS), liaise with business and IT to facilitate alignment of understanding of requirements - Lead to conduct and control system testing, coordinating, planning and participating in User Acceptance Testing (UAT) and Implementation Verification Testing (IVT) for system...

Responsibilities: - Assist and participate in the project tasks, gather the requirements, understand the business requirements, review the functional specifications - Responsible for supporting system testing, coordinating, planning and participating in User Acceptance Testing (UAT) and Implementation Verification Testing (IVT) for system enhancement - Prepare ad-hoc analysis regarding business monitoring and experience study - Support the production fix, communicate with different parties, understand the system behaviors, correct the data from systems, etc.   Qualifications: - University graduate in Information System, Computer Science, Mathematics, Statistics, or...

Opportunities: - Join the Data Science team at one of the largest insurance companies in the world. - Collaborative Environment: Work with various business units to leverage AXA's data and create impactful Data Science solutions. - Technical Flexibility: Build and implement state-of-the-art Data Science solutions to address diverse business problems. -

Business Rationale for Recruitment 

Responsibilities: - Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. - Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements. - Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with...

Responsibilities: - Responsible for contacting the existing customers to identify the reasons of policy termination and lapsation and provide feasible solutions to retain the policies (No cold call is required) - Provide follow up services to customers for policy retention such as explaining the plan feature, informing about the policy notification, and providing guidance on policy changes - Resolve customers’ enquiries including soft complaints and escalated from CCA in a timely and professional manner  - Meet service turnaround time and achieve Team monthly & yearly KPIs - Adhere to company standards and guidelines to deliver...

Responsibilities: - Ensure the payrolls for channels are performed accurately and on timely manner - Handle various compensation packages validation manually and independently - Calculate and review compensation adjustments - Respond to distributors’ and IRD enquiries -

Responsibilities: - Handle in-bound queries and provide one-stop solutions for users through calls, emails, whatsapp, walk-in - Deliver and arrange roadshow for agencies / Swiss Privilege / Brokers based on business needs to promote usages / new functions / benefits of various digital platforms - Assist in collecting user feedbacks on digital platforms all the time for continuous development / enhancement - Assist in preparing and reviewing training materials and coordinating the training with agency training department - Proactive in probing / observing end users behavior and identify user needs for transforming the digital platform to better...

Responsibilities:   Accountabilities: Planning -