Responsibilities:

• Write user stories in accordance with Business needs for website optimizations, ongoing improvements and ad-hoc projects;
• Participate to bi-weekly sprint planning meeting with IT team, and relay user stories briefing;
• Prepare UAT test plan based on the user stories;
• Perform User Acceptance Testing, raise defects if any and follow up with IT team on resolution;
• Perform BVT user testing on production website across browsers, operating system and devices;
• Update website content and maintain web publishing by using Content Management System; gathering requirements & inputs from stakeholders and ensuring quality check and approval process;
• Handle simple copy writing / text editing and image editing;
• Get data reports on website usage based on Google Analytics tool and prepare high-level analysis;
• Test and improve the design and experience of the website

Qualifications:

• Bachelor degree in Business, Information Technology, Marketing or relevant disciplines
• A 1-2 years of working experience in Web Content Management, Business Analysis, Customer Journey Design, and co-ordination and/or project management will be an advantage; fresh graduates will also be considered
• Possess Agile project delivery experience
• Have basic understanding of content management system
• Strong analytical capabilities and learning ability, can quickly adapt to deal with new disciplines and projects and dig deeper into relevant business and IT knowledge
• Good spoken and written English and Cantonese
• Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
• Multitasking and feeling comfortable to manage multiple projects at any time
• Able to work proactively and under pressure against multiple deadlines
• Eager to learn on the job and flexible to adapt to new tools and technology
• Good team player to work in a diverse team as well as collaborate cross-functionally

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).